Terms for using ContractingClaims.

ContractingClaims provides construction claims workflow, record management, drafting assistance and document-generation tools. It is not a law firm, quantity surveying practice or substitute for advice from a suitably qualified professional.

You must provide accurate account information, keep credentials secure, use two-factor authentication where appropriate, and promptly remove people who no longer require access. Company owners and administrators are responsible for assigning roles and ensuring users are authorised to access uploaded information.

Self-service subscriptions are billed annually in advance through Stripe. Plan limits apply to users, active projects, contract families and features. Unless required by law or expressly agreed, fees already paid are non-refundable. We may suspend access for overdue or failed payment after reasonable notice.

You are responsible for verifying all facts, dates, clauses, recipients, service requirements and outputs before use. You must not upload information unlawfully, attempt unauthorised access, interfere with the service, or use generated material as a substitute for professional judgment.

AI-generated analysis and drafts may be incomplete or incorrect. Outputs require human review. ContractingClaims does not guarantee entitlement, compliance, acceptance of a claim, dispute outcome or commercial result.

You retain ownership of customer content. You grant ContractingClaims the limited rights needed to host, process, back up and generate outputs from that content. The platform, branding, workflows and software remain the property of ContractingClaims and its licensors.

We aim to provide a reliable service but cannot guarantee uninterrupted availability. To the fullest extent permitted by law, indirect or consequential losses are excluded. Nothing in these terms excludes liability that cannot lawfully be excluded.

You may stop using the service at any time. We may suspend or terminate access for material breach, security risk or non-payment. These terms are governed by the laws of England and Wales, and its courts have exclusive jurisdiction unless mandatory law provides otherwise.

Questions about these terms can be sent to support@contractingclaims.com.