Help centre
Find a clear next step.
Practical guidance for account setup, private sources, AI-assisted work, billing, security and integrations.
Getting started
Your first useful output
Create a workspace, project and event, then add sources and create a grounded output.
Read guideSources
Adding and managing sources
Upload files or add pasted text and notes without losing track of status.
Read guideAI and outputs
Using source-grounded AI safely
Build case files, submission packs and reports while keeping unsupported claims visible.
Read guideAI and outputs
Editing and exporting outputs
Refine generated work, preserve versions and export useful formats.
Read guideTeam and company
Roles and permissions
Understand owner, admin, commercial manager, project manager and viewer access.
Read guideSecurity
Account and workspace security
Protect accounts with 2FA, careful roles and private file access.
Read guideBilling
Plans, billing and AI credits
Manage subscriptions, failed payments, AI credits and plan limits.
Read guideDeveloper API
Developer API overview
Create secure server-side integrations using Enterprise API access.
Read guideTroubleshooting
Common problems
Resolve source, sign-in, billing and output issues.
Read guide